Sendi Mahir Sdn Bhd is committed to provide excellent quality and reliability of test and calibration services with good professional practice to achieve total customer satisfaction in meeting the requirements of MS/ISO IEC 17025 and continually improve the effectiveness of the management system.
- Provide continuous and training programs for improving the capabilities and maintain highly technical skilled personnel to perform test and calibration work with confidence toward customer needs in Metrology Laboratories.
- The policies and procedures as defined in the Quality Manual and associated documentation must be understood and complied at all times by responsible personnel.
- Offer to all customers a standard of service consistent with the requirement of this Quality Manual for all test and calibration services described herein.
- All test and calibration work shall always be carried out in accordance with stated methods and customer’s requirement.
- Focus on teamwork for all levels for operating excellence and discipline.
- Short lead time on calibration and testing works.
